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C7800 settings not saving
I have gone to the hassle of creating an account here just so that I can be one more person warning about what an expensive piece of junk the Netgear C7800 is. I feel like a fool having spent so much...
A little advice. spectrum is horrible at updated combo devices and the are horrible at providing support when you have 3rd party devices.
Take a look at the modem and combo device firmware guide from netgear. Spectrum is usually a version or more behind on firmware.
Not all area's for spectrum charge for a modem. It might be a good idea to let them supply the modem and purchase your own router. That way you can have a router on the latest firmware. And if there's any line issues, its on spectrum.
You'd be surprised how often spectrum blames bad connections/issues on 3rd party equipment when its their lines/signal. and until they hook up their own equipment, its like pulling teeth to even get them to check it.