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Forum Discussion
mattg7
Oct 24, 2020Aspirant
C7800 Slow
Nighthawk C7800 is slow wired or wireless. I'm on Mac OS 10.14.6. I have Grande Communications 600MB but have been clocking about 20mb on ookla speedtest while wired. I called Grande and was told tha...
- Oct 24, 2020
While the tech is there, have the tech test both the NG modem and one of there modems to compare results. Then go from there.
mattg7
Oct 24, 2020Aspirant
Thanks FURRYe38 this is the coax cable I bought for running to the device, it is RG6...is this quality?
https://www.amazon.com/gp/product/B079G5F8JF/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
I was told by a phone rep for Grande Communications that my device may be an issue...seemed like a set-up for handing over more money...after sinking a lot of money into the gateway device, I'm trying to use it for a while before switching to their device. ISP is coming today to take a look, so all advice is welcome, thank you!
FURRYe38
Oct 24, 2020Guru - Experienced User
While the tech is there, have the tech test both the NG modem and one of there modems to compare results. Then go from there.