NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
c7800 taken offline by Xfinity
Xfinity likes to remove my c7800 for internet access. It takes Xfinity about 1 second to remove the c7800 internet access. To reconnect I must turn off the c7800 and then turn it back on. My LAN is still functional when Xfinity removes my c7800 for internet access. Is there a c7800 setting that allows an automatic reconnect to the internet whenever Xfinity removes internet access?
2 Replies
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerpicture of cable connection and event log for my c7800
