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Forum Discussion

ttozier's avatar
ttozier
Aspirant
Aug 13, 2020

C7800, WiFi issue only. Incorrect password

Purchased from BestBuy July 2020. The wired is giving me 225 out of 200. Great! The WiFi worked great for about two weeks. Now the signal is present and dropped more frequently everyday. When it does ...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Aug 14, 2020

Try a factory reset of the modem and setup from scratch. Let us know if this helps any. 

vkdelta 

  • ttozier's avatar
    ttozier
    Aspirant
    Aug 14, 2020
    I have done a factory reset, twice. Once using the button on the back and the other using Netgear genie. It didn’t resolve the issues.