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Forum Discussion
hspossible
May 05, 2020Guide
c7800 wifi issue
Alright, I really don't know why this website keeps blocking my discussion post. I've tried to post the same post six times but the system never publishes it. so let's try if this works. I have ...
FURRYe38
May 10, 2020Guru - Experienced User
Ok so after doing a reset on the modem and setup from scratch, I can get 5Ghz devices. Odd that it needed to be reset though. :smileyfrustrated:
I'm seeing 1170 to 1300Mbps on my Mac and D-Link DWA-192 on 5Ghz, however nothing much over 216Mbps on my MBP and 280Mbps on the 192 adapter when connected to 2.4Ghz. These devices support at least up to 450-600Mbps on 2.4ghz.
I'll try some more configurations to see if we can get closer to 600Mbps...
- hspossibleMay 13, 2020Guide
Thank you so much for your continuing effort to resolve the issue and updating me on it.
However, I have to say that I'm more than disappointed the fact that no one from NG has responded or given any consideration to this issue.
At this point, I'm gonna call them and tell them I'm returning this device and demand for a refund.
Thanks..!
- FURRYe38May 13, 2020Guru - Experienced User
Ok. Ya I think that at least there is a problem with wifi on the C7800. Even after a reset, i was eventually able to get 1300Mbps on 5Ghz with my Mac Book. Changing over to 2.4Ghz, only my D-Link DWA-192 adapter would see 600Mbps. While iphone and Mac book would only see 120 and just over 200Mbps respectively. Possible limiation of these devcies on iphone and Mac as I did try a D-Link DIR-882 and those same devices saw same seems on 2.4Ghz. So Probably a device limiation on those.
You might go with a Modem only option and get yourself a external router to connect to the modem, then you'll have more options and flexibility of using wifi and connecting up what you want and need. NGs CM1000,1100 are good modems. WiFi options are wide and open. Depends on what you have need for and device support. You can go with a classic wifi router or try a mesh system.
Good Luck.- hspossibleMay 13, 2020Guide
Thank you for the recommendation!
Right now I will just return to my old C6300, but once the lockdown eases in, I will definitely venture the combination of modem and router (each separate) option. For sure I can get CM 1000 and then get a gigabit router. Still, I'm quite disappointed that I have to get two separate devices when there is A DEVICE that is supposed to supporting both functions but failing miserably...
Thanks!