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Forum Discussion
ChefERRiot
Jun 12, 2021Guide
C7800 WiFi not showing up
I have done all the things, called netgear and ISP. My WiFi cut out randomly, fur solid white lights, no WiFi at all. WiFi button does nothing. Hardwiring in gives me internet access but when...
ChefERRiot
Jul 01, 2021Guide
I've read that people with the same unit are doing that, I plan on using it as a trade in on a new modem and router.
I will never buy/use a NETGEAR product again. Which is sad because I've used them for 18 years.
FURRYe38
Jul 01, 2021Guru - Experienced User
I recommend getting into separete modem and router units. Having combo units is ok but when something happens you loose more than you expect. If you have separate units, then there is a bit more control over your system. Especially FW updates which you can't control on modems or modem combo units like the C7800. You still have the modem and router portion work which for this case you can keep using it.
You might contact the ISP and see if they can downgrade the FW on the modem if it had been recently updated to see if this changes anything. The ISP will need to do this.