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Forum Discussion
herofabled
Jun 30, 2021Follower
c7800 wifi radios not working
i had a power outage and my wifi will not turn back on. in advanced wireless settings they (wifi radios) are enabled but the LED's are not lighting up and i have no wifi networks. Pressing the Wifi b...
fmlipton
Jul 27, 2021Aspirant
Same issue, no wifi radio. Happened about a month out of warranty and I can get no help from Netgear. I'm ready to through the piece of junk in the trash. Last time I purchase anything from Netgear seeing how they don't stand by their products at all. My wifi radios stopped working after I resetted the modem. Now no radios, doesn't show 2.4 and 5 radios in the setup anymore, it only shows one. And it takes forever to refresh the setup afer changing anything. Don't waste your money.
FURRYe38
Jul 27, 2021Guru - Experienced User
As a alternative solution for this, users can turn OFF or disable the wifi radios on the modem, user then can install a exnternal wifi AP device that supports any kind of wifi configuration. Install a RAX router in AP mode or Orbi wifi MESH system in AP mode. Users can continue to use the modems router as there host router.
Last resort would be to configure the 7800 modem for modem mode only and connect up a external wifi router system.
Good Luck.