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BigEdge02's avatar
BigEdge02
Aspirant
May 04, 2021

C7800 with VOIP

Setup: I have the Nighthawk C7800, with Xfinity gigabit internet, and I have VOIP telephone service.  The VOIP is conected to the 7800 via an adapter (ATA).  Problem: Anytime the 7800 reboots I lose...
plemans's avatar
plemans
Guru - Experienced User
May 04, 2021

what voip adapter is it? 

Does the C7800 reboot if the ATA isn't connected to it? 

Any old switches sitting around? Try going C7800-->switch--->ata adapter. 

  • BigEdge02's avatar
    BigEdge02
    Aspirant
    May 04, 2021

    Thank you plemans...

     

    The adapter is from the VOIP provider (Voiply).

     

    Haven't tried leaving the ATA unplugged since our home security system uses it but it would be worth trying to see if the ATA causing the reboots.  The reboots seem to happen the same exact time on days that it does it.

     

    I will try the switch. I'm not totally sure, from a tech side of things, how this would change anything but I'm certainly no guru. Simple enough so definitely worth a try.

     

    Thanks again!