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Sean55's avatar
Sean55
Follower
Nov 18, 2019

c7800 won't allow 5g sign on kicks you off

e reset my router and tryed changing channel no mater what  I can not connect to 5g even sitting next to the router. Gives authentication error or just kicks you off. help please

2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Nov 19, 2019

    Connect to the router with what? Something that used to connect?

     

    Does this affect all wifi clients.

     

     

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Nov 19, 2019

    What security mode do you have set? WPA2 and AES only? 

    What happens if you temporarily set security mode to disable. Do devices still get disconnected any? Re-enable WPA and TPIK and test.