NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Furtron
Dec 17, 2019Aspirant
C7800
I keep getting kicked out while on the ps4 !
Furtron
Dec 17, 2019Aspirant
plemans
Dec 17, 2019Guru - Experienced User
you're upstream power levels are low and you have errors in your line.
Remove any splitters, attenuators, amplifiers from your line. Prefereably connect the C7800 directly where the line comes into your home. this ensures that the lines within your home aren't the issue. If that's not possible, inspect your lines for kinks, worn coax, loose connetors, cheap connectors, water damage or water within your line, nicks, etc.
If you're directly connected with good connections and you're still getting these results, have your isp check your line. Something isn't correct with your incoming/outgoing signals.
this i the forum for the C7800
https://community.netgear.com/t5/Cable-Modems-Routers/bd-p/home-cable-modems-routers
- plemansDec 23, 2019Guru - Experienced Userdid you get a chance to get your line checked?