NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
C7800v2
Hello all, Need help understanding connection speed speed issue. Install new C7800v2 AC3200 cable modem/router. ISP is Xfinity and download speed with wierd connection directly to the C7800v2 betw...
What happens if you disavle WPA security on the modem temporarily and connect a wireless device to the 5Ghz radio?
Re-enable after testing this.
Try a factory reset on the modem and setup from scratch.
Be sure wireless modes are set to max connection rates for each radio.
Be sure wireless drivers are updated for any wifi adapter.
Try changing channels, 1, 6 or 11 are recommended.
If you don't see any change, return the modem or contact NG support.