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Forum Discussion

iceguy's avatar
iceguy
Aspirant
Oct 07, 2024

cable connection test doesn't work

I've been having issues with reaching my Xfinity 2gb/s download speed and noticed that the cable connection status is 'poor' through the admin tool.  However, I cannot run the cable diagnostic test a...
iceguy's avatar
iceguy
Aspirant
Oct 08, 2024

Using the latest firmware, V4.6.14.4_2.3.12.  I've tried accessing the cable diagnostic both from chrome and edge without success.  should I rollback firmware versions?

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Oct 08, 2024

How about Firefox? 

 

Even after a factory reset with the ISP cable disconnected, won't access the web pages?