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Forum Discussion
cable modem router intermittent and partial mode issue
I am using this modem/router for long time around 4 years. My ISP: RCN. I called them and asked why I'm facing slow internet speed? RCN replied: "We see some partial mode issue in your channels and i...
Sure, Here you go. Ask me what other things required for this issue.
You have a lot of errors in your line.
If you have any splitters, amplifers, attenuators in line, remove them. prefereably move the modem to right where the coax enters the home. check the cable for kinks, damage, corrosion, bad/cheap connectors, etc.
If that doesn't help, the isp needs to check the line.
Guru,
Actually, my room mate connected another coax cable and move the router from my room to his room. I am attaching the cable in that OUT -7db my room mate connected the coax cable and move the router to his room. Initially RCN (ISP) router connected with this (OUT -3.5db).
Now, we connected our own Netgear router with this OUT -7db. So shall i go ahead and exchange or remove the one which is not connected to router?
Could you please help me understand in simple words - "You have lot of erros in your line" (How and where did you find this in the screenshot attached).
the errors are your correctables/uncorrectables from your first picture of the cable connection page.
try removing the splitter entirely and connect the modem right at that junction. then use the modem for a bit (couple hours) and redo that screen snip of the cable connections page.
Guru,
I did some minor troubleshooting like: "unplug and plug back in the cox-cable(where I get internet from my ISP RCN). I can see some a little improvement now in internet speed. I am attching the latest router page, check out cable connection list. Please compare this picture which my previous attachment
Thanks,
