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Forum Discussion
Cable Modem Router with Voice C7000v2 – Nighthawk AC1900 WiFi Cable Modem Router / C7000v2
My device is dropping off line frequently where I have to reboot the device. First indication is the telephone stops working. Internet gets slow and nearly completely unresponsive. Once it is rebooted...
This happening for both wired and wireless devices?
Has a factory reset and setup from scratch been performed?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router