NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

majz's avatar
majz
Follower
Dec 02, 2019

Cable Modem

Purchased my modem in March.  The modem is constantly resetting.  Looks like I am out of luck on getting any kind of support since I didn't buy extended support or warranty.  Any ideas?  Do I just ne...
FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 08, 2019

Have the ISP check the signal and line quality UP to the modem. 
Be sure there are not coax cable line splitters in the between the modem and ISP service box. 
Be sure your using good quality RG6 coax cable up to the modem. 

majz wrote:

Purchased my modem in March.  The modem is constantly resetting.  Looks like I am out of luck on getting any kind of support since I didn't buy extended support or warranty.  Any ideas?  Do I just need to purchase a new different brand?