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Forum Discussion

Soulmates's avatar
Soulmates
Follower
Mar 17, 2023

Caller id

I have a cm1150v that had caller Id working on my tv. Tried a new device which I returned went back to this device and now caller I’d not show up on tv

 

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

     

    What Firmware version is currently loaded?
    Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended. 
    What is the brand and model of the host wifi router connected to the modem?