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Forum Discussion
Can’t login
After joining Wi-Fi network it goes to genie login . Can’t login . Need help around this
6 Replies
You gave us nothing to go off.
What NG product are you referring too?
There's a support site with access to manuals, firmware, install guides, etc.
Go to https://www.netgear.com/support/
Type in your model number and from there it'll take you to the above.
Its a great resource to start with.
Jimmybhere wrote:
After joining Wi-Fi network it goes to genie login . Can’t login .Can't login to what?
- I resolved the problem. I couldn’t get pass the genie admin login on my laptop, iPhones and tablets. When I tried logging into the Wi-Fi, the genie admin login popped up and I couldn’t get pass that. Stated the contents were blocked. I finally tried logging into the Wi-Fi through the fire stick on my tv and it took the genie login information which cleared all the other devices. I guess there was some security with the other devices which didn’t allow the genie admin information to get pass. It’s fixed but a weird problem that just popped up. Never had that problem before.
Glad it worked out, but we still don't know what Netgear devices you own or which genie was blocking you.
Generally, the use of apps, if that is what you are talking about, depends on first connecting to the wifi from the router. Then you may face an invitation to login to the router. That's a different password.
