Can’t login

I have a nighthawk c7000v2. The example was using my iPhone and joining the Wi-Fi with it. After joining the Wi-Fi, a second screen popped up showing the genie admin login. After entering the required fields , I hit next and the message popped up saying content was blocked. This happened on all the other devices except the tv with the fire stick which fixed the problem. Odd thing is a Samsung tv connected to the Wi-Fi didn’t lose connection during this whole time. It’s fixed so I’m done. Not sure if all this will help for a similar problem someone else might have.