Can I white list a program that needs full Internet access?

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mrstoked wrote:

I have a Nighthawk CAX30 but for some reason, that is not an option for the "Model" field above.

 

This can happen when you put messages in the wrong section. The CAX30 is a WiFi 6 Cable Modem Router. This place is for General WiFi Routers (Non-Nighthawk and Non-Orbi).

While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

Cable Modems & Routers

In the meantime you could visit the support pages:

Support | NETGEAR

Feed in your model number and check the documentation for your hardware. Look at the label on the device for the model number.

You may have done this already. I can't tell from your message.

I mention it because Netgear stopped supplying printed manuals and CD versions some years ago and people sometimes miss the downloads.