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Forum Discussion
Can Netgear check my modem/router remotely?
My modem/router stopped working suddenly and it doesn’t seem to be the cable company. Does Netgear have the ability to check my machine remotely to see if it’s gone bad? Purchased less than 2 years ag...
Rr55 wrote:
My modem/router stopped working suddenly and it doesn’t seem to be the cable company. Does Netgear have the ability to check my machine remotely to see if it’s gone bad? Purchased less than 2 years ago.
What is the model and serial numer for your cable modem/gateway? and who is your cable service provider?
You may check out this KB article: