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Forum Discussion

rupampaul's avatar
rupampaul
Aspirant
Dec 01, 2019

Can not connect to 5G

I am not able to connect any device to 5G. Tried rebooting, factory resetting, and changing channel, but the problem remains.   But all device gets connected to 2.5G easily.   Request suggestions...
rupampaul's avatar
rupampaul
Aspirant
Dec 10, 2019

5GHz network is available. But it does not allow any device to join. Even if a device joins the network, internet is not available.

 

Regards,

Rupam

FURRYe38's avatar
FURRYe38
Guru - Experienced User
Dec 11, 2019

Sounds like the modem is faulty. Needs to be reviewed by NG support or just replaced. 

rupampaul wrote:

5GHz network is available. But it does not allow any device to join. Even if a device joins the network, internet is not available.

 

Regards,

Rupam