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Cannot access router on CG3000DV2D despite having a wired connection to internet
I'm unable to get (the previously working) wifi running on my four month old CG3000Dv2 modem/router despite countless hard resets and then turning on and off the wifi button on the unit. Wifi oony gets a self-assigned IP address. Also cannot access the router at 192.168.0.1 nor at the address appearing in my (Mac) network preferences, which is 173.23.168.1. Ping results at 192.168.0.1 and 192.168.1.1, as well as the router IP are unssucessful. Yet, a wired connection works.
Any help is greatly appreciated.
> nor at the address appearing in my (Mac) network preferences, which is
> 173.23.168.1.
That would seem to be your public IP address, which suggests that
your modem+router is in modem-only mode, or NAT is disabled, which would
also account for the lack of proper wireless connections.
> [...] despite countless hard resets [...]
How hard, exactly? As usual, showing actual actions with their
actual results (error messages, LED indicators, ...) can be more helpful
than vague descriptions or interpretations.
If you don't already have the User Manual for your router, then visit
http://netgear.com/support , put in your model number, and look for
Documentation. Get the User Manual. Look for "Factory Default
Settings".
I'd expect a proper reset to restore the modem+router's LAN IP
address to its default, "192.168.0.1", and to make it a modem+router
(with NAT) again. If in doubt, then try the reset with nothing (except
its power adapter) connected to the modem+router.
My cable-modem+router expertise is weak, so I know nothing, but have
you tried "192.168.100.1"? Also, with any of these fixed addresses, you
might need to assign a static IP address ("192.168.0.X", X > 1) to the
appropriate interface on your computer. (System Preferences > Network :
Ethernet 1 (?) : Configure IPv4: Manually.)
4 Replies
> nor at the address appearing in my (Mac) network preferences, which is
> 173.23.168.1.
That would seem to be your public IP address, which suggests that
your modem+router is in modem-only mode, or NAT is disabled, which would
also account for the lack of proper wireless connections.
> [...] despite countless hard resets [...]
How hard, exactly? As usual, showing actual actions with their
actual results (error messages, LED indicators, ...) can be more helpful
than vague descriptions or interpretations.
If you don't already have the User Manual for your router, then visit
http://netgear.com/support , put in your model number, and look for
Documentation. Get the User Manual. Look for "Factory Default
Settings".
I'd expect a proper reset to restore the modem+router's LAN IP
address to its default, "192.168.0.1", and to make it a modem+router
(with NAT) again. If in doubt, then try the reset with nothing (except
its power adapter) connected to the modem+router.
My cable-modem+router expertise is weak, so I know nothing, but have
you tried "192.168.100.1"? Also, with any of these fixed addresses, you
might need to assign a static IP address ("192.168.0.X", X > 1) to the
appropriate interface on your computer. (System Preferences > Network :
Ethernet 1 (?) : Configure IPv4: Manually.)Thank you for your reply and suggestions.
The hard resets I had tried were as recommended on the Netgear site with a paperclip into the hole on the back of the unit. I even tried it with the coax and ethernet cables detached, and just the power connected. And will try that approach again.
The good news is that your idea of using 192.168.100.1 got me into the modem settings, where I found the NAT off. I have turned it back on but am still not getting the expected wifi connectivity.
I will continue adjusting settings refering to the manual after the untethered reset noted above. Thanks again.
The hard reset with no connections and the NAT enabled appears to have worked. Got Wifi. Thanks!