NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

javarredondo18's avatar
javarredondo18
Follower
Jul 08, 2021

Cannot connect CM600 to Cox despite a live connection on cable - worked using a Cox modem/router

My CM600 is not able to connect to Cox internet. The cable is live with a Cox connection. I had a tech come out, and he confirmed it was live and verified by using a Cox modem/router.    I verified...
plemans's avatar
plemans
Guru - Experienced User
Jul 09, 2021

Who was the prior isp? 

I've seen an instance or to where the prior ISP's firmware caused issues when the new ISP sent their provisioning. It tends to be an issue with an ISP who only support IPv4 and the new one provisioning using IPv6

plemans's avatar
plemans
Guru - Experienced User
Jul 09, 2021
don't remember 100% but i though it was WOW!