NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

RonMPena's avatar
RonMPena
Aspirant
Feb 04, 2017

Cannot connect to Router after day or so

Seems like every other day I have to reboot my router in order to connect to it via IP or NetgearGenie. I get "Hmm, we can't reach this page" or from Netgear Genie I get "Netgear router not found or is not supported. Also make sure the devie is not connected to guest network of the router, and no IPv6 is enabled." I disabled windows firewall and disabled IPv6. I still get internet and I can still see the other device on my network via Network Map. I just can't connect to the Router setting. My password is correct, since after a reboot I connect fine, both by IP and Netgear Genie. ANy assistance or ideas appreciated

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello RonMpena

     

    Does this happen across multiple web browsers?

     

    DarrenM

    • RonMPena's avatar
      RonMPena
      Aspirant

      Google, Edge, I.E. and as well as NetGear Genie. Once I reboot router everythings good again