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Ruth_M's avatar
Ruth_M
Follower
Apr 23, 2016

Cannot connect to Sling TV using NETGEAR Nighthawk AC1900.

Since the installation of new Router NETGEAR Nighthawk AC1900 we cannot longer connect to Sling TV thru Roku.  We connect pefectly to other applications such as Netflix and Amazon Prime but not to Sling TV.  Prior this routher, we had another Netgear Router (WPN824) and we were able to connect to Sling TV without any issue.  We did a test in our phone and the application connects perfectly when not connected to the wife (but to AT&T signal), so we understand there should be a change in the router configuration.  We tested by unchecking the "Disable IGMP Proxying", by changint the channel from auto to 9, by changing the MTU to 1,492 and by selecting specific primary and secondary DNS servers, but the issue persists.  Does anyone has an idea of why is this happening and how to solve it?

Troubleshooting

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Apr 25, 2016

    Hello Ruth_M

     

    I have seen alot issues with the Sling app on Rokus all of sudden not working for a lot of people but I was able to find one post saying that port forwarding the Roku port 5001 udp/tcp helped fix the issue. 

     

    DarrenM