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Forum Discussion
Cannot connect to WiFi and poor connectivity
My router says C6250 on it rather than R6250. I bought the router in May 2017. I was unable to connect my computer wirelessly to it, but really never had a need (only had a computer when I bought...
PaulJR8 wrote:
My router says C6250 on it rather than R6250.
This means that it is not a router. It is a cable modem/router. That might help in your hunt for solutions.
There is a manual for the C6250 somewhere at the end of this link:
>>>> C6250 | Product | Support | NETGEAR <<<<
PaulJR8 wrote:
My devices (2 cell phones and a wireless printer) can see the router (regular and 5G) and the printer even says it connects with router. However, the computer cannot connect with any of them.
By process of deduction, it seems that your PC has a wifi problem.
PaulJR8 wrote:
I am also unable to connect to the Netgear router login page. The page says I am not connected to my router's WiFi network. Wifi is turned on at my computer.
Ignore that message. It is wrong. This may help:
If you cannot login to your router | Answer | NETGEAR Support
I am running Windows 10 on a computer that is about 18 months old.
Windows has reasonable tools for diagnosing network issues. Have you tried the network troubleshooter.
The fact that you have various issues makes it hard to know where the trouble lies, PC or router, or maybe a bit of both.
The PC's failure to do wifi make me think that is the first thing to try. Getting that right might mend other problems.
The Windows troubleshooter is giving me multiple messages:
1. Failed to connect automatically. I have done a few Internet searches on how to get my computer to automatically connect to the router, but the sites I am finding are telling me to click on options I do not see on the page. I will keep searching answers. However, any help would be appreciated.
2. Windows also failed without updating settings.
3. Failed to investigate modem.
Somewhere I also received a WiFi doesn't have a valid IP configuration.
I am running Windows 10.
Thanks for the help!
One last discovery.
I was able to connect my computer to my cell phone using my cell phone as a hot spot. Connectivity issues are absent. So, if my computer can connect to my cell phone wirelessly without a problem that would lead me to think that least some of my problem is in my modem/router. Would that be a fair assumption? (I recognize there could still be an issue with my ISP and perhaps poor wiring or something leading to connectivity issues). It seems the problem would not be in the computer itself since the problem goes away when I change the connection method.
Unfortunately, my cell phone is not a long-term solution so I still need to fix this modem/router or whatever else is causing these problems.
PaulJR8 wrote:
I was able to connect my computer to my cell phone using my cell phone as a hot spot.
Nice bit of research. I was going to suggest that you work through the links one at a time to work out what is going on. This one suggests that the PC's wifi is working as expected.
But all those Windows errors are worrying.
You say that the cellphone connects to the router's wifi with no problems, so you still have a wifi problem with the PC and a Windows error from that.
I assume that you connected to the cell phone's hot spot using wifi with a different SSID and password.
You could try telling Windows to forget the SSID that you were using to connect it to the router's wifi.
- Network Internet settings
- WiFi
- Manage known networks
Click on the one you were using and tell it to Forget.
Then you can try to connect again and see if it works.
Did you get anywhere with being able to login to the router? That is another sign of things going wrong.
I'm afraid I do not recognise the other messages that you got from Windows:
2. Windows also failed without updating settings.
3. Failed to investigate modem.