Cannot Connect

WNDR3400v3 Router & CM 400 Modem - When I booted up my computer, I could not connect to the internet. I had to go through router login and netgear genie to get internet access.

I wanted to post this solution here in this forum, hoping it will help someone else having the same problem I had.

I dealt with this issue for several days and it was very frustrating.

I had my cable company come out and check everything. They were as baffled as I was.

After three disconnected calls with Netgear support, I did some more research and here is what I did to fix the problem. I found this solution online:

First, I did a "Disk Clean" on my windows 7 desktop.

Next, I did a "System Restore" going back to the earliest date possible.

After this, I rebooted my computer and the problem was gone.

I now have an internet connection.

I hope this helps.