Cannot register new product due to already being registered

Question

I tried to regiester the modem/router I bought new under my account but I got the message that as follow

"This serial number is already registered to another customer. Please email NETGEAR support Customer.service@netgear.com for help."

I sent email to Customer service and no reponds. I do not have another account with another email so I don't know what the issue is

FURRYe38 · Answer

Try contacing a forum moderator:vkdelta&nbsp;Blanca_O&nbsp;

vkdelta · Answer

is this A7000 or C7000?&nbsp;&nbsp;for A7000, Please post in different forum.

danlee523 · Answer

It is C7000, I called support she told me they had my email address entered incorrectly, can you message me and I will verify with you? It's still not on my account

Forum Discussion

Cannot register new product due to already being registered