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Forum Discussion
JayG2
Mar 24, 2016Aspirant
Cannot Stay Connected to 3700; Cannot Change Channel
Two Querstions: 1. When I browse to the web administration page of my C3700-100NAS and specify a new 5G channel, the web site shows the new channel on the channel display, but the old channel rem...
DarrenM
Mar 31, 2016Sr. NETGEAR Moderator
Hello JayG2
Who is your ISP? Also is the surface pro4 trying to connect using IPV6? that could be causing a issue.
DarrenM
- JayG2Mar 31, 2016Aspirant
Hi Darren-- My ISP is Cox. How could that have anything to do with the inability of the Surface Pro 4 internal Marvell Wi-Fi adapter to connect to the C3700. Even if Cox vaporized entirely, the Surface Pro 4 should still connect to the C3700, shouldn't it? Also, if I cannot connect, as I said, why do you ask if I am connected using IPV6?
- DarrenMApr 01, 2016Sr. NETGEAR Moderator
Hello JayG2
I was asking the ISP because of the firmware. Different ISPs are on different firmware Cox is on a older firmware compared to TWC and Comcast but I have no info on when the next release for Cox is since we send the ISPs the firmware and they put it through a certification and then release it when they want to. I have read that the surface has some wifi issues I did find a article of all the stuff you can try.
DarrenM