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Forum Discussion
GeorgeMattison
Apr 04, 2018Follower
Cannot update firmware
My router is currently at V1.01.11 of the firmware and I do not have the ability to update the firmware through the administrative page in advanced settings. My ISP doesn't have the ability to update...
michaelkenward
Apr 05, 2018Guru - Experienced User
Indeed:
If your firmware is outdated, you cannot manually upgrade your cable modem’s or modem router’s firmware. You must contact your Internet service provider (ISP) to upgrade your firmware.
schumaku
Apr 05, 2018Guru - Experienced User
...so I could not resist -> https://community.netgear.com/t5/Connect-with-the-SMB-GM/Firmware-Update-Options-for-Cable-Modem-Cable-Routers/m-p/1545112#M109
Netgear must want to keep happy users buying new Netgear products on the next shopping tour or when evaluating business grade hardware. Poor policies like these - just protecting a few designated ISPs - are not helpful.