NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Retired_Member's avatar
Retired_Member
May 02, 2018

Can't change DNS servers on Netgear C6300

Exactly what the title says, I can't change the DNS servers on my C6300, I just get an invalid ip error no matter which DNS servers I use, and I have tried restarting and reseting.

Troubleshooting

2 Replies

Replies have been turned off for this discussion
  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    May 03, 2018

    This could be something the ISP does not want changed you could try to unplug the coax cable on the modem and then trying to change it then plugging the coax back into the modem.

     

    DarrenM

  • steelslicer's avatar
    steelslicer
    Aspirant
    May 13, 2018

    I don't agree with the ISP not allowing the change. I had my C6300 set up and configured on the Google DNS servers (8.8.8.8, 8.8.4.4) about 6 months ago no problem. I recentnly heard a lot of good things about Cloudflare (1.1.1.1, 1.0.0.1) and tried to change it, and was getting the same inavalid IP address error. I did a full factory reset, and still can't change it.