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Forum Discussion
bradleyakapatty
Jul 08, 2020Aspirant
Can't change DNS servers on Netgear C6300
i'm trying to change my DNS Sever to work with my raspberry pi 4 but i keep getting this error "internal fail! fail to make the requested change" why can't i simply change this?! C6300 Firmwar...
- Jul 13, 2020
Well all FW for Cable ISPs has a hand in wnat NG gives them so ISP may have there own modifications before pushing out to users modems.
One reason why I prefer modem only units then install a external wifi router. More control over what ISPs don't need to have. :smileywink:
FURRYe38
Jul 12, 2020Guru - Experienced User
Is that someting that comes from your ISP?
Wondering if this modem modem and your ISP have DNS locked in.
bradleyakapatty
Jul 12, 2020Aspirant
You could be right about ISP. If I'm right the firmware version is from my ISP so could be locked from them like you saidđ
- FURRYe38Jul 13, 2020Guru - Experienced User
Well all FW for Cable ISPs has a hand in wnat NG gives them so ISP may have there own modifications before pushing out to users modems.
One reason why I prefer modem only units then install a external wifi router. More control over what ISPs don't need to have. :smileywink:
- bradleyakapattyJul 13, 2020Aspirant
i just got back from spectrum my ISP and i'm not 100% they knew what i talking about because the lady just looked something up and said we don't block anything your DNS thats on a server. but i guess netgear c6300 is just piece S*** and ill either buy another modem or wifi router thats not from netgear.
- FURRYe38Jul 13, 2020Guru - Experienced User
Good Luck.
- bradleyakapattyJul 14, 2020AspirantThank you for your help as well đ
- antinodeJul 14, 2020Guru
> i just got back from spectrum my ISP and i'm not 100% they knew what i
> talking about because the lady just looked something up and said we
> don't block anything your DNS thats on a server. [...]Sounds to me as if the agent didn't understand that the problem is
not with DNS itself, but with setting the DNS server option on the C6300
modem+router.The question is not whether their network is blocking anything (DNS),
but whether their provisioning of your C6300 prevents you from changing
its DNS server settings. Some low-level support flunky may not know
this, so you got the answer to some other question, instead.> [...] i[']ll either buy another modem or wifi router that[']s not from
> netgear.A cable-TV-type ISP has an amazing amount of control over the devices
which are connected to its network. Much of that is related to DOCSIS,
not Netgear, so I would not bet that changing vendors would help.
Changing to a separate unit for the cable modem might help. The DNS
server choice is a router question, not a modem question, so a separate
router would be more immune to goofy ISP policies limiting its options.