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flflorez0's avatar
flflorez0
Aspirant
Dec 16, 2019

CANT CONNECT XBOX ONE S VIA ETHERNET PORT

I have not been able to connect my xbox one s to the internet via ehternet port. 

 

Things I have tried:

 

rebooting gateway/xbox

turned on access control and added the xbox mac address

attempted to set up ports (even though I think I messed that up)

messed with the LAN and WAN

 

Can somebody please walk me through step by step on how figure out this issue?

 

2 Replies

  • > Things I have tried:
    > [...]

     

       Why worry about the router instead of the Xbox?  Can you connect any
    other computer/device to the C7000 using an Ethernet cable?  Or anything
    at all?

     

       Any interesting LED indicators (like, say, LAN port status) on the

    C7000?

     

    > Can somebody please walk me through step by step on how figure out
    > this issue?

     

       Other than connecting the cable between a LAN port on the router and
    the Xbox?  Read the Xbox instructions?

     

    > turned on access control and added the xbox mac address

     

       Enabling access control could only inhibit a connection, not enable
    one.


    > attempted to set up ports (even though I think I messed that up)

     

       Not a very detailed description of anything.

     

    > messed with the LAN and WAN

     

       Not a very detailed description of anything.

    • flflorez0's avatar
      flflorez0
      Aspirant

      I have connected to my old gateway supplied by xfinity before and never had issues. This is clearly a gateway issue with Netgear.

      My PC connects just fine via ethernet port.

      My gateway gives out an ember colored light every so often on the port that my xbox is connected to but does not stay solid for more than a second.

      I dont know if I set up the ports recommended by Xbox support correctly or if theyre even being used effectivley. 

      On the LAN side of things I just sort of clicked around and didnt know what I was doing honestly..

       

      Any info helps really..