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Forum Discussion
Can't get logged in using correct user and password
After about 8 hours of trying, I cannot get connected to my router, My issue is I cannot access my router via the assigned ip address (192.168.0.1) or routerlogin.net. This seemed to may possibly ha...
Thank you... Actually, I do seem to be connecting with the router via Genie - (seeing network map, etc). I just can't get into Router Setting to make any changes. I have used both Chrome and Firefox.
So I think I'm to the point I need to do a factory reset. I guess my question is will I have to reconnect all 21 wireless connected devices. This is a challenge (some much easier than others). It may be my only option. Or - maybe it's time to buy a new Modem/Router.
Thank you...
Try a factory reset. Use Firefox to connect to the modems web page and walk thru the setup wizard. It maybe in a bad state currently which for unknowns reasons the web page services is hosed. So a reset should correct this.
Be sure to clear all browser caches before entering the modems web page.
I did a hard rest on my modem, got ito Genie, and reset up all devices. Now, after I was done and logged out I again cannot get in to settings on Genie. I can see the wireless network but can't get into settings. I know I have the correct password. I am using Chrome.
Also, 2 of my 4 network names are not showing.. 2 are. I'm beyond frustration with this modem/router. Thank you.
Does the same thing happen with IE11 and Firefox?
- Yes, I tried both Firefox and IE11 and same result. I also tried my Android app and it too would not get to setting.
If you work for Netgear, I am willing to pay for support. I've spent hours on this and it's either get help or scrap the router.
Thank you..