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Forum Discussion
tallscott
May 26, 2016Aspirant
Can't get my C7000 to work with the Nest Protect
I just connect my network over to C7000. Everything works, except the Nest Protect. All of my other Nest equipment works. Nest support has tried everything to get it to work, but has hit a limit. ...
TheEther
May 26, 2016Guru
I'm not sure what Nest meant by opening an IPv6 port. Nest products do use IPv6 but only within the home network. They don't use IPv6 to connect to the Internet. So, the router only needs to permit IPv6 on the LAN. The C7000 should be doing this.
Do you have ADVANCED > Security > Access Control enabled? If you do, then you need to add the MAC addresses of the Nest Protect devices.
Try changing the speed setting of the 2.4 GHz network to 289 Mbps or 54 Mbps.