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Forum Discussion

tallscott's avatar
tallscott
Aspirant
May 26, 2016

Can't get my C7000 to work with the Nest Protect

I just connect my network over to C7000.  Everything works, except the Nest Protect.  All of my other Nest equipment works.  Nest support has tried everything to get it to work, but has hit a limit. ...
Troubleshooting
vkdelta's avatar
vkdelta
NETGEAR Employee Retired
May 27, 2016

if you in the list of the attached devices, does NEST PROTECT gets an IP address?

vkdelta's avatar
vkdelta
NETGEAR Employee Retired
May 27, 2016

if you *see the* list of the attached devices, does NEST PROTECT gets an IP address?

  • tallscott's avatar
    tallscott
    Aspirant
    Jun 02, 2016

    It doesn't get to the part where I would see the devices under allowed devices.

    It is set to Turn on Access Control and Allow all new devices to connect. My preious rounter/moden I didn't have this problem at all.


    Is there a way I can manual add the a MAC address and give it an IP address?

     

    • tallscott's avatar
      tallscott
      Aspirant
      Jun 04, 2016

      After googling around a little I found something that worked.  What I did was enabled the Guest Network Settings.  I was able to get the Nest to protect to work this away.  

      So what is different that it would allow it to work as a guest, but not the normal wireless?