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Forum Discussion
mashoo17
Jan 02, 2020Follower
Can't login Netgear C6300
Hello all, I have had my router for 3 plus years now. Never had any problems. I moved to a house and went to set everything up. Reset everything created a login and password after you go to route...
plemans
Jan 02, 2020Guru - Experienced User
many people just click the reset button. Make sure you're pushing and holding it while its fully powered on. It usually takes 7-15 seconds but some can take as long as 30. the lights will change when you've held it long enough.
couple things you can try though.
1. a different browser. sometimes this helps.
2. A different computer.
3. disable any password managers/autofill options.This can overwrite your answers sometimes and cause issues.
4. keep in mind the passwords are sensitive to spaces and capitalization.
fredthomke
Apr 07, 2020Aspirant
I, too, had the exact same "cannot log in after a firmware update and reset". I was finally able to log in by using Internet Explorer - Firefox, Chrome, and Edge would not work. Even with IE it took a couple tries, but it eventually got through so I could then change passwords, SSID names, etc.
- FURRYe38Apr 07, 2020Guru - Experienced User
What happens if you set compatibility mode in IE11?
fredthomke wrote:I, too, had the exact same "cannot log in after a firmware update and reset". I was finally able to log in by using Internet Explorer - Firefox, Chrome, and Edge would not work. Even with IE it took a couple tries, but it eventually got through so I could then change passwords, SSID names, etc.