NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Editortab
Aug 26, 2017Aspirant
Can't login to router
I have a Netgear C6300 modem/router that's about 3 years old. Everything is working fine but for one thing: I can't login to it. I get the error message: "Netgear router is not found or is not su...
Editortab
Aug 28, 2017Aspirant
Thanks vkdelta
vkdelta wrote:call spectrum and ask them to REMOVE the device OUT OF BRDIGE MODE.
Just want to confirm that "BRDIGE" is a typo and should be "BRIDGE" beofre getting on the phone with them.
Thanks again.
vkdelta
Aug 28, 2017NETGEAR Employee Retired
yes, sorry for the typo.
It is "Bridge" mode.
we have seen spectrum placing the device on the bridge mode and causing this issue.
alternatively, you can try to access the GUI on 192.168.100.1 and see if you can yourself remove it out of bridge mode.
- EditortabSep 25, 2017Aspirant
Hi vkdelta. Sorry, I just saw your response today as I haven't tried to diagnose for a while. Thanks for getting back to ma about the "typo". :)
Lo and behold, I can login again without having to change any settings. Bridge mode wasn't on, at least right now.
Very strange.
Thanks for you help.
- vkdeltaSep 26, 2017NETGEAR Employee Retired
got it. thx for update.