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Forum Discussion
bremmes
Jan 17, 2020Follower
Can't print from Mac to Epson WF-3640
I just swapped out my Comcast Xfinity modem router with the Netgear C7800. After making the swap I am no longer able to print from my wife's MacBook air running OS X 10.15.2. I've tried to print wireless to my Epson WF-3640 but that didn't work so I have connected the printer to the C7800 via Ethernet and still no luck. I have reinstalled the Epson software on the Mac a couple times and still can't print. I've rebooted the C7800 a couple different times too. The printer does display in the attached devices under the wired section in Netgear genie. I'm able to print without any problem with my Windows 10 laptop. My IPS is through Comcast Xfinity and it is 1 GB service. I hope someone can help me get this resolved as it's been very frustrating. Thank you...
1 Reply
- FURRYe38Guru - Experienced User
You'll need to refer the printers Mfr support site and information regarding there printer.
If 1 pc is printing and the other isn't, it's probably a printer driver configuration issue on the one PC.
Good Luck.