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nthomps6's avatar
nthomps6
Follower
Aug 10, 2020

Can't update firmwear for AC1600 WiFi Cable Modem Router 802.11ac Dual Band Gigabit

I recently bought a new AC1600 WiFi Cable Modern Router to replace our old one as the connection is dropping a lot during the day.  As suggested, setting it up through the Nighthawk app.  The app pro...
cablefan's avatar
cablefan
Aspirant
Aug 10, 2020

Hi, were you stuck when you were trying to activate via the APP? are you able to provide screen shots? Did you login to the gui to determine if we can upgrade the firmware? For cable devices, you cannot upgrade the firmware via the GUI, only the service provider has the ability to do so.