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Forum Discussion

haze12's avatar
haze12
Aspirant
Sep 01, 2022

Case is closed but the problem is unresolved

Hi all,   My CAX80 won't boot so I submitted a case to customer support. After the diagnosis, the technician confirmed that the hardware of my CAX80 is defective, then the case was closed...... I...
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Sep 01, 2022

Send me a Pm with your case number and I will have support reach out to you.

 

DarrenM

haze12's avatar
haze12
Aspirant
Sep 08, 2022

Hi, I sent a PM to you last week but no one has contacted me. I am not sure if you received my PM. My case number is 46381671. 

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Sep 08, 2022

    He should be in contact with you via PM.