NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
CAX 30 and XFinity Upload Speed
i have a cax 30 and my xfinity service is 1gb download, 100mb upload. i get somewhere between 500 and 800mb download (which i guess is okay) BUT my upload speed is stuck around 25mb (which is not...
jim-hanson wrote:okay so . . .
1. i can't get nextgen service at this time regardless of my modem.
2. even if i did have nextgen service, my cax30 is not yet capable of that (even though it is a recommended device)
correct?
Your specific service address has not yet been updated to receive the Xfinity Next Gen service. Work in progress across the Xfinity service areas.
Your CAX30 does not have the updated firmware necessary to allow it to connect to the Xfinity Next Gen network. The list of devices approved for Next Gen network connection is updated by Xfinity every month or so.
Yes, correct.
okay, so i have the 1gb plan. it shows as 100mb upload to me and to billing/customer service and even to most of the tech people. but a "high level" xfinity tech person told me i only have 20mb upload.
i'd be somewhat interested in the 1.2gb plan with 35mb upload. i'm not sure that is truly worth it to me but would it actually give me upload speeds close to 35mb? (with my cax30 and current xfinity cable connection)
jim-hanson wrote:okay, so i have the 1gb plan. it shows as 100mb upload to me and to billing/customer service and even to most of the tech people. but a "high level" xfinity tech person told me i only have 20mb upload.
i'd be somewhat interested in the 1.2gb plan with 35mb upload. i'm not sure that is truly worth it to me but would it actually give me upload speeds close to 35mb? (with my cax30 and current xfinity cable connection)
The change in plan should give you the additional upload capacity. Your CAX30 and the currently installed firmware are capable of supporting the 35 Mbps upload throughput. Your download throughput will cap out at around 940-950 Mbps.
Keep in mind, Xfinity routinely over provisions the modems by 20%, either leased or customer owned. On paper, if you have the 1000/20 Mbps throughput tier, you should see 950/24 Mbps depending on how you test and with what application or device.
I am running the CM2050V modem with a R9000 router. Using the Netgear mobile application for Android, I routinely test out at 1175/18 Mbps with my 1000/15 plan.
mmm. okay. i'll give it thought.
my experience is similar on speed although download, i get less.
thanks for the help and insight. : )