NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
CAX 30 and XFinity Upload Speed
i have a cax 30 and my xfinity service is 1gb download, 100mb upload. i get somewhere between 500 and 800mb download (which i guess is okay) BUT my upload speed is stuck around 25mb (which is not...
jim-hanson wrote:okay so . . .
1. i can't get nextgen service at this time regardless of my modem.
2. even if i did have nextgen service, my cax30 is not yet capable of that (even though it is a recommended device)
correct?
Your specific service address has not yet been updated to receive the Xfinity Next Gen service. Work in progress across the Xfinity service areas.
Your CAX30 does not have the updated firmware necessary to allow it to connect to the Xfinity Next Gen network. The list of devices approved for Next Gen network connection is updated by Xfinity every month or so.
Yes, correct.
so turns out i can get 100 mb uploads.
i rented an xfinity xb8 and i am getting 100 mb uploads. (the download speeds are in the 400s which isn't very impressive given i have a 1gb package but i guess is fine enough)
i am probably going to return my cax 30 and get a next gen approved modem/router.
Would need to have the ISP clear the items mentioned in the CAX30s logs.
Its up to the ISP to support the CAX series on there system and with all the new changes going on at this level, may or may not be supported at this time or in your specific area:
Something to keep an eye on. I'd probably wait for the ISP to get everything all implemented and working then make the jump to a supported modem of your own.