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Forum Discussion
Solved
CAX 80 / WIFI calling issues
Just recently upgraded from the Netgear C6220 to the CAX80. I noticed that the WIFI calling feature on my Samsung Note 10 Plus is no longer working. I cannot send or receive calls/texts over WIFI...
- Solved:
After 7 months of painful troubleshooting we have finally found the fix to wifi calling.
It seems the culprit was "ipsec alg". The service is not found on the official firmware and therefore cannot be disabled.
For everyone with the issue:
You must contact netgear support and explain the wifi calling issues and that you'd like to try the beta firmware with the ipsec alg feature. Currently they do not have plans to release it publicly. Not sure why.
Quick update.
Netgear technicians have not yet been able to identify or solve the issue. I have been in contact with various technicians and none of the aforementioned steps in this thread work to solve the issue.
Also a link to Samsung forum regarding the CAX80 and Samsung TVs.
https://us.community.samsung.com/t5/Qled-and-Frame/TV-Plus-not-Working-with-New-Router-QN55Q6FNA-with-Nighthawk/m-p/1670263
Bottom line, there is definitely an issue with the CAX80 and Samsung devices. Seems the issue is on the modem/router end. Could be firmware.
But for now, seems we're at a dead end.
Netgear technicians have not yet been able to identify or solve the issue. I have been in contact with various technicians and none of the aforementioned steps in this thread work to solve the issue.
Also a link to Samsung forum regarding the CAX80 and Samsung TVs.
https://us.community.samsung.com/t5/Qled-and-Frame/TV-Plus-not-Working-with-New-Router-QN55Q6FNA-with-Nighthawk/m-p/1670263
Bottom line, there is definitely an issue with the CAX80 and Samsung devices. Seems the issue is on the modem/router end. Could be firmware.
But for now, seems we're at a dead end.