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Forum Discussion
Solved
CAX 80 / WIFI calling issues
Just recently upgraded from the Netgear C6220 to the CAX80. I noticed that the WIFI calling feature on my Samsung Note 10 Plus is no longer working. I cannot send or receive calls/texts over WIFI...
- Solved:
After 7 months of painful troubleshooting we have finally found the fix to wifi calling.
It seems the culprit was "ipsec alg". The service is not found on the official firmware and therefore cannot be disabled.
For everyone with the issue:
You must contact netgear support and explain the wifi calling issues and that you'd like to try the beta firmware with the ipsec alg feature. Currently they do not have plans to release it publicly. Not sure why.
March Update:
Still no fix from the engineers. They have managed to fix the Samsung TV PLUS issue that arose with the CAX80, however, nothing for the wifi calling.
Unfortunately I don't expect to see a fix anytime soon. I seem to be providing most of the suggestions to the engineers. I can't speak for Netgear's workload, but I would expect to see a much bigger effort on a problem this big.
Still no fix from the engineers. They have managed to fix the Samsung TV PLUS issue that arose with the CAX80, however, nothing for the wifi calling.
Unfortunately I don't expect to see a fix anytime soon. I seem to be providing most of the suggestions to the engineers. I can't speak for Netgear's workload, but I would expect to see a much bigger effort on a problem this big.
daydemon wrote:
March Update:
Still no fix from the engineers. They have managed to fix the Samsung TV PLUS issue that arose with the CAX80, however, nothing for the wifi calling.
Unfortunately I don't expect to see a fix anytime soon. I seem to be providing most of the suggestions to the engineers. I can't speak for Netgear's workload, but I would expect to see a much bigger effort on a problem this big.daydemon Was the TV PLUS fixed made available to you via an "unreleased" firmware update? Did NG Support provide you with an aproximate release date for the general public to the TV PLUS fix? I have been experiencing this issue since I started using the CAX80.
I used to get more frequent firmware updates on my older NG routers. The CAX80 appears not to get much attention as it relates to firmware updates. Only the NightHawk app gets frequent updates, but that doesn't fix or improve the router fuctions.
- I can only assume they are waiting to solve the wifi calling issue before pushing out a public firmware release with both wifi calling and Samsung tv plus fixes.
They did not provide me with a timeline on when the Samsung TV PLUS fix would be made available.- When I checked for firmware I was told it would come from my service provider. Why Xfinity would care about my firmware is beyond me. They wish I had their branded hardware and would be glad to brick my CAX80 so I "upgrade." I think we are screwed on getting any updates ladies and gentlemen. It's a double bureaucracy combo. :-(
I wonder if this is like when Android updates are released. Google makes the update then pushes it out to the different carriers to test and verify, if the manufacturers/carriers choose not to push it out so they can market newer products too bad. We might be at the mercy of our wonderful, caring, and unevil ISPs. I don't think I have ever seen a Netgear product have absolutely no firmware updates available, I'm just as exasperated as you are.
