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Forum Discussion
Amarks2
Mar 07, 2022Tutor
CAX 80 ethernet much slower than wifi
Basic issue--much slower ethernet than wifi speeds. After considerable trouble shooting it is clear the issue is with the CAX 80 ethernet ports, hopefully just a settings issue. Checking all ethe...
- Mar 08, 2022
Checked the PC ethernet controller early on, it reported 1 gps for ethernet connection. However, what I had not done is check the Killer network card app. Your suggestion inspired me to go back and look more carefully at all settings affecting the adapter including the app. It appears that it was throttling the intenet speed with an auto setting based on what it apparently had sensed as provider speed 90 MBS. Overriding the setting gets me to 850 MBS, not quite what I am paying for, but close enough
plemans
Mar 07, 2022Guru - Experienced User
Is it a new device?
Depending on how you purchased it, sometimes its faster to just exchange it.
Otherwise you can open a support case with netgear.
To get a hold of support. Click on "MyNetgear" at the top.
Register an account (or login) and then the device.
From there you can start the support process. Keep in mind that its only free for the first 90 days.