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CAX30 - AX2700 does not reconnect after Internet outage
If we have an Internet outage, the four lights, power (obviously), upstream, downstream, and Internet stay lit. The OOMA Telo box, on the otherhand, shows a red (no Internet) light as well as no Inte...
Could be how the ISP's cmts is booting up causing the CAX to need to be rebooted after their cmts boots.
Yes. It still will not reconnect after an outage. It's more of an annoyance than anything else and we've been living with it for more than a year because the modem it replaced from Optimum was not compatible with some of our devices that require a separate 2.4 GHz wireless. It doesn't happen frequently. What the ISP Says is that they bought a system that was in need of a lot of work so to be patient with the outages. Because I worked for the previous company, Optimum is not blowing smoke on this.
So optimum is having issues?
If so, not much to do with the modem. More their service.
Likely, but when the service does come back up, the modem does not reconnect. I have to do that manually.
Could be how the ISP's cmts is booting up causing the CAX to need to be rebooted after their cmts boots.
I kind of figured it might be something like that. Because Optimum doesn't officially support the modem, I'm not inclined to call them. Besides, it took them three tries to provision the modem so I'm not willing to take the chance that they will screw it up. Thanks to all who provided some insight.