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Forum Discussion
CAX30 - Chromecast keeps disconnecting
Model : CAX30
Router Firmware : V1.4.10.4
Chromecast was working for sometime, and suddenly it started disconnecting every 1 minute.
I changed DNS settings to 8.8.8.8 and MTU to 1492 as suggested by Netgear support team, but it didnt work.
There was a previous post which suggested RIP settings, but I can't find those settings in the router admin page for this model.
5 Replies
Please post a copy and paste of the modems connection status page.
Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
Be sure there are no coax cable line splitters in the between the modem and ISP service box.
Be sure your using good quality RG6 coax cable up to the modem.
Be sure to power OFF the modem for 1 minute them back ON.
https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853This is not a modem issue.
DHCP logs show chromecast getting disconnected and reconnecting every minute. This is a router issue.
[DHCP IP: (192.168.1.13)] to MAC address d0:e7:82:70:23:b0, May 15 11:18:34
[DHCP IP: (192.168.1.13)] to MAC address d0:e7:82:70:23:b0, May 15 11:18:34
[DHCP IP: (192.168.1.13)] to MAC address d0:e7:82:70:23:b0, May 15 11:17:34
[DHCP IP: (192.168.1.13)] to MAC address d0:e7:82:70:23:b0, May 15 11:17:34
[DHCP IP: (192.168.1.13)] to MAC address d0:e7:82:70:23:b0, May 15 11:16:33
[DHCP IP: (192.168.1.13)] to MAC address d0:e7:82:70:23:b0, May 15 11:16:32
[DHCP IP: (192.168.1.13)] to MAC address d0:e7:82:70:23:b0, May 15 11:15:31
[DHCP IP: (192.168.1.13)] to MAC address d0:e7:82:70:23:b0, May 15 11:15:31
[DHCP IP: (192.168.1.13)] to MAC address d0:e7:82:70:23:b0, May 15 11:14:32
[DHCP IP: (192.168.1.13)] to MAC address d0:e7:82:70:23:b0, May 15 11:14:32
[DHCP IP: (192.168.1.13)] to MAC address d0:e7:82:70:23:b0, May 15 11:13:31
[DHCP IP: (192.168.1.13)] to MAC address d0:e7:82:70:23:b0, May 15 11:12:22
[DHCP IP: (192.168.1.13)] to MAC address d0:e7:82:70:23:b0, May 15 11:11:13
[DHCP IP: (192.168.1.13)] to MAC address d0:e7:82:70:23:b0, May 15 11:10:14
[DHCP IP: (192.168.1.13)] to MAC address d0:e7:82:70:23:b0, May 15 11:09:13
[DHCP IP: (192.168.1.13)] to MAC address d0:e7:82:70:23:b0, May 15 11:08:11
[DHCP IP: (192.168.1.13)] to MAC address d0:e7:82:70:23:b0, May 15 11:07:11Please don't post MAC addresses in a public forum.
What is the device at .1.13?
Do other devices experience same issue?
