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net6574's avatar
net6574
Aspirant
Dec 16, 2021

CAX30 - Google Pixel 3XL

I have a Google Pixel 3XL. Internet was working fine with old modem and mobile data. But issues started after I got  Netgear CAX30 cabel modem router and activated with my cable provider.   The iss...
plemans's avatar
plemans
Guru - Experienced User
Dec 16, 2021

do you have IPv6 enabled? 

Are you using smart connect? 

Are you connecting to the 2.4ghz or the 5ghz?

Any other device having issues?

net6574's avatar
net6574
Aspirant
Dec 16, 2021

Here are the answers -

 

do you have IPv6 enabled?  : Yes IPv6 is enabled.

Are you using smart connect?  : I am not using smart connect

Are you connecting to the 2.4ghz or the 5ghz? : Yes both

Any other device having issues? : Yes all other devices work

 

As mentioned earlier, My Google Pixel 3XL works well with other cable modems and mobile data.

 

  • plemans's avatar
    plemans
    Guru - Experienced User
    Dec 16, 2021

    If you disable AX on the router, does the pixel connect?

    • net6574's avatar
      net6574
      Aspirant
      Dec 16, 2021

      I disabled AX, even then its not working