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Forum Discussion
Akiha
May 23, 2022Guide
CAX30-100NAS Intermittent Connection drops/poor upload/error in log
Netgear Nighthawk AX2700 (I can't find this model on the drop down, but it's what amazon says it is) Hello, I've been having an issue with my upload speeds during the night (9pm - 3am). While...
Akiha
May 23, 2022Guide
Akiha
May 23, 2022Guide
- AkihaMay 23, 2022Guide
Final attachment. I'm pretty sure this is Comcast's issue, but I thought I'd post here to be safe.
- plemansMay 23, 2022Guru - Experienced User
You do have quite a few errors in the line and logs are indicating line issues.
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s (xfinity) charge if the wiring issue is in the home. So this helps prevent this.- AkihaMay 23, 2022Guide
Thank you. I'll connect right at the entry and test again. I also have maintenance (eventually, they didn't give an exact date except 1 week-3 weeks) coming to do work to the wire. I will post back if I have any success.
- afretmikeSep 29, 2022Initiate
Unfortunately I don't think its Comcast. Took it to another location, different Service and same problem.
I believe Netgear has not created a reliable ax2700 CAX30 The longer it goes the worse it gets. maybe a weak powersupply or the like. Hooked up a cheap linksys and it works fine, not drops over a month.
- plemansSep 29, 2022Guru - Experienced User
You could have a defective one. You can always try going through support or RMA'ing it